@import"https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600&family=DM+Serif+Display&display=swap";:root{color:#18312b;background:#f3efe6;font-family:DM Sans,system-ui,sans-serif;font-synthesis:none;text-rendering:optimizeLegibility}*{box-sizing:border-box}html,body,#root{min-height:100%;margin:0}button,input,textarea,select{font:inherit}button,a{-webkit-tap-highlight-color:transparent}button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible,a:focus-visible{outline:3px solid #d89a5b;outline-offset:3px}.dashboard-shell{min-height:100dvh;padding:clamp(1rem,4vw,3rem);background:#f5f1e8}.dashboard-header{display:flex;flex-wrap:wrap;align-items:end;justify-content:space-between;gap:1.5rem;max-width:75rem;margin:0 auto 2rem}.dashboard-header h1{margin:.3rem 0 0;color:#12372a;font:400 clamp(2rem,6vw,3rem)/1 "DM Serif Display",serif}.range-selector{display:flex;flex-wrap:wrap;gap:.35rem;margin:0;padding:.3rem;border:1px solid #c9c2b5;border-radius:.8rem}.range-selector legend{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}.range-selector button{min-height:2.75rem;padding:.55rem .8rem;border:0;border-radius:.55rem;color:#32483f;background:transparent;cursor:pointer}.range-selector button[aria-pressed=true]{color:#fff;background:#12372a}.dashboard-kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(12rem,1fr));gap:1rem;max-width:75rem;margin:0 auto 1rem}.kpi-tile,.intents-card,.report-card{border:1px solid #ded8cb;border-radius:1rem;background:#fffdf8;box-shadow:0 .5rem 2rem #12372a0f}.kpi-tile{min-width:0;display:grid;gap:.35rem;min-height:9rem;align-content:center;padding:1.25rem;overflow:hidden}.kpi-tile__value{max-width:100%;color:#12372a;font-size:clamp(2rem,3.4vw,2.8rem);line-height:1;white-space:nowrap}.kpi-tile--currency .kpi-tile__value{font-size:clamp(1.65rem,2.5vw,2.3rem);letter-spacing:-.035em}.kpi-tile__label{color:#52635c;font-weight:600}.intents-card,.report-card{max-width:75rem;margin:1rem auto;padding:1.5rem}.intents-card h2,.report-card h2{margin-top:0;color:#12372a}.intents-card ol{display:grid;gap:1rem;padding:0;list-style-position:inside}.intents-card li{display:grid;grid-template-columns:minmax(8rem,1fr) 3fr auto;align-items:center;gap:1rem}.intent-bar{height:.65rem;overflow:hidden;border-radius:1rem;background:#e3ded3}.intent-bar i{display:block;height:100%;background:#2d6a54}.report-card p{color:#52635c}.report-card .primary-button{margin-top:.25rem}.dashboard-signout{display:block;margin:1.5rem auto}@media(max-width:35rem){.intents-card li{grid-template-columns:1fr auto}.intent-bar{grid-column:1 / -1;grid-row:2}}.review-shell{min-height:100dvh;padding:clamp(1.25rem,5vw,4rem);color:#18312b;background:radial-gradient(circle at 85% 8%,rgba(216,154,91,.2),transparent 24rem),linear-gradient(135deg,#f7f3ea,#eee8dd)}.review-hero,.review-perspectives,.review-footer{width:min(100%,76rem);margin-inline:auto}.review-hero{position:relative;padding:clamp(1rem,5vw,4.5rem) 0 clamp(2rem,5vw,4rem)}.review-wordmark{display:inline-flex;align-items:center;gap:.7rem;color:#12372a;font:400 1.4rem/1 "DM Serif Display",serif;text-decoration:none}.review-wordmark span{width:2.4rem;height:2.4rem;display:grid;place-items:center;border-radius:.7rem;color:#f5f1e8;background:#12372a}.review-preview-label{position:absolute;top:clamp(1rem,5vw,4.5rem);right:0;display:inline-flex;align-items:center;gap:.5rem;padding:.55rem .8rem;border:1px solid rgba(18,55,42,.18);border-radius:999px;color:#40554d;background:#fffdf8bf;font-size:.75rem;font-weight:600}.review-preview-label i,.preview-banner i{width:.5rem;height:.5rem;border-radius:50%;background:#d89a5b}.review-hero>.eyebrow{margin-top:clamp(4rem,9vw,7rem)}.review-hero h1{max-width:54rem;margin:.8rem 0 1.2rem;color:#12372a;font:400 clamp(2.8rem,7vw,5.8rem)/.98 "DM Serif Display",serif;letter-spacing:-.025em}.review-lede{max-width:46rem;margin:0;color:#52635c;font-size:clamp(1rem,2vw,1.2rem);line-height:1.65}.review-perspectives{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem}.review-perspective-card{min-height:25rem;display:flex;flex-direction:column;justify-content:space-between;padding:clamp(1.4rem,4vw,2.4rem);overflow:hidden;border:1px solid rgba(18,55,42,.15);border-radius:1.4rem;color:#18312b;background:#fffdf8db;box-shadow:0 1.5rem 4rem #12372a14;text-decoration:none;transition:transform .18s ease,box-shadow .18s ease}.review-perspective-card:hover{transform:translateY(-4px);box-shadow:0 1.8rem 4.5rem #12372a21}.review-perspective-card--gm{color:#f4f0e8;border-color:#12372a;background:#12372a}.review-card-number{align-self:flex-end;font-family:"DM Serif Display",serif;font-size:4rem;opacity:.13}.review-perspective-card h2{margin:.5rem 0 .75rem;font:400 clamp(2rem,4vw,3.1rem)/1.05 "DM Serif Display",serif}.review-perspective-card p{max-width:30rem;margin:0;color:#596a63;line-height:1.55}.review-perspective-card--gm .eyebrow,.review-perspective-card--gm p{color:#c6d2cc}.review-perspective-card strong{display:flex;align-items:center;justify-content:space-between;padding-top:1.5rem;border-top:1px solid currentColor;font-size:.9rem}.review-perspective-card strong span{font-size:1.5rem;font-weight:400}.review-footer{display:flex;justify-content:space-between;gap:1rem;padding:1.4rem .2rem 0;color:#6d7d76;font-size:.75rem}.chat-card--review{grid-template-rows:auto auto 1fr auto}.review-preview-bar{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:.65rem 1rem;color:#f3f0e8;background:#12372a;font-size:.72rem}.review-preview-bar div{display:flex;align-items:center;gap:.8rem}.review-preview-bar a{color:#fff;font-weight:600}.review-preview-bar span{color:#b8c7c0}.review-preview-bar button{padding:.35rem .55rem;border:1px solid #6f8a7e;border-radius:999px;color:#fff;background:transparent;cursor:pointer;font-size:.7rem}.review-scenarios{max-width:38rem;margin:-1.5rem auto 1.5rem;text-align:center}.review-scenarios>p{margin:0 0 .65rem;color:#65736e;font-size:.72rem;font-weight:600;letter-spacing:.08em;text-transform:uppercase}.review-scenarios>div{display:flex;flex-wrap:wrap;justify-content:center;gap:.5rem}.review-scenarios button{min-height:2.5rem;padding:.55rem .75rem;border:1px solid #cfc9bd;border-radius:999px;color:#27473d;background:#fffdf8;cursor:pointer;font-size:.78rem}.review-scenarios button:hover{border-color:#12372a;background:#f5f1e8}.review-scenarios button:disabled{cursor:default;opacity:.55}.dashboard-shell--preview{color:#18312b;background:radial-gradient(circle at 88% 5%,rgba(216,154,91,.13),transparent 25rem),#f5f1e8}.preview-banner{max-width:75rem;display:flex;align-items:center;justify-content:space-between;gap:1rem;margin:0 auto 2rem;padding:.75rem 1rem;border-radius:.75rem;color:#f5f1e8;background:#12372a;font-size:.75rem}.preview-banner div,.preview-banner span{display:flex;align-items:center;gap:.55rem}.preview-banner div{gap:1rem}.preview-banner a{color:#fff;font-weight:600}.preview-banner strong{color:#d9e1dd;font-size:.72rem}.preview-dashboard-header{align-items:center}.preview-pilot-day{margin:.65rem 0 0;color:#52635c;font-size:.9rem;font-weight:600}.preview-storyline{max-width:75rem;display:grid;grid-template-columns:minmax(13rem,.55fr) 1.45fr;align-items:center;gap:2rem;margin:0 auto 1rem;padding:clamp(1.3rem,3vw,2rem);border-radius:1rem;color:#f5f1e8;background:#12372a}.preview-storyline div{display:grid;gap:.25rem}.preview-storyline span{color:#b8c7c0;font-size:.72rem;font-weight:600;letter-spacing:.08em;text-transform:uppercase}.preview-storyline strong{font:400 clamp(3rem,7vw,5rem)/1 "DM Serif Display",serif}.preview-storyline p{margin:0;color:#d9e1dd;font-size:clamp(1rem,2vw,1.2rem);line-height:1.55}.preview-dashboard-grid{max-width:75rem;display:grid;grid-template-columns:1.35fr .65fr;gap:1rem;margin:0 auto}.preview-dashboard-grid .intents-card{margin:0}.preview-handoffs-card{padding:1.5rem;border:1px solid #ded8cb;border-radius:1rem;background:#fffdf8;box-shadow:0 .5rem 2rem #12372a0f}.preview-handoffs-card h2{margin:.45rem 0 1rem;color:#12372a}.preview-handoffs-card dl{display:grid;gap:.75rem;margin:0}.preview-handoffs-card dl div{padding-bottom:.75rem;border-bottom:1px solid #e3ded3}.preview-handoffs-card dt{color:#65736e;font-size:.75rem}.preview-handoffs-card dd{margin:.2rem 0 0;color:#12372a;font-size:1.25rem;font-weight:600}.preview-handoffs-card>p:last-child{margin:1rem 0 0;color:#52635c;font-size:.85rem;line-height:1.5}.preview-renewal-card{max-width:75rem;display:flex;align-items:center;justify-content:space-between;gap:2rem;margin:1rem auto;padding:clamp(1.3rem,3vw,2rem);border:1px solid #d89a5b;border-radius:1rem;background:#fff7e9}.preview-renewal-card h2{max-width:38rem;margin:.4rem 0 0;color:#12372a;font:400 clamp(1.6rem,3vw,2.35rem)/1.08 "DM Serif Display",serif}.preview-renewal-card dl{display:flex;gap:2rem;margin:0;white-space:nowrap}.preview-renewal-card dt{color:#6d665b;font-size:.7rem;text-transform:uppercase}.preview-renewal-card dd{margin:.3rem 0 0;color:#12372a;font-size:1.55rem;font-weight:600}.preview-next-actions{max-width:75rem;display:flex;justify-content:center;gap:1rem;margin:1.5rem auto 0}.preview-next-actions a{padding:.75rem 1rem;border:1px solid #12372a;border-radius:999px;color:#12372a;font-weight:600;text-decoration:none}.preview-next-actions a:first-child{color:#fff;background:#12372a}@media(max-width:48rem){.review-preview-label{position:static;margin-top:1.5rem}.review-hero>.eyebrow{margin-top:3rem}.review-perspectives,.preview-dashboard-grid,.preview-storyline{grid-template-columns:1fr}.review-perspective-card{min-height:21rem}.review-footer,.preview-renewal-card{align-items:flex-start;flex-direction:column}.preview-renewal-card dl{width:100%;justify-content:space-between;gap:1rem;white-space:normal}}.eyebrow{margin:0;color:#6d7d76;font-size:.7rem;font-weight:600;letter-spacing:.14em;text-transform:uppercase}.centered-state{min-height:100dvh;display:grid;place-content:center;justify-items:center;gap:.75rem;padding:2rem;text-align:center}.centered-state img{width:4rem;border-radius:1.2rem}.centered-state h1{margin:0;font-family:"DM Serif Display",serif}.centered-state p{margin:0;color:#64736d}.loading-ring{width:2rem;height:2rem;border:3px solid #d9d4c9;border-top-color:#12372a;border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.wizard-shell{min-height:100dvh;padding:1rem;background:#f5f1e8;color:#1a1a1a}.wizard-card{width:min(100%,44rem);margin:0 auto;padding:1.25rem;border:1px solid #ded8cb;border-radius:1.25rem;background:#fffdf8;box-shadow:0 1rem 3rem #12372a14}.auth-card{margin-top:max(1rem,8vh)}.wizard-card h1{margin:.5rem 0;color:#12372a;font:400 clamp(2rem,9vw,2.8rem)/1.05 "DM Serif Display",serif}.wizard-card h2{margin:0 0 .75rem;font-size:1.05rem}.wizard-card section>p{color:#5d6863;line-height:1.5}.wizard-header{display:flex;align-items:center;justify-content:space-between;gap:1rem}.wizard-header p{margin:.2rem 0}.wizard-progress{height:.45rem;margin:.8rem -1.25rem 1.5rem;overflow:hidden;background:#e6e0d5}.wizard-progress i{display:block;height:100%;background:#12372a;transition:width .2s ease}.wizard-form{display:grid;gap:.55rem;margin-top:1.5rem}.wizard-form label,.entry-card label{margin-top:.45rem;color:#243b33;font-weight:600}.wizard-form input,.wizard-form textarea,.wizard-form select,.entry-card textarea{width:100%;padding:.82rem;border:1px solid #bcb8af;border-radius:.65rem;color:#1a1a1a;background:#fff}.primary-button,.secondary-button,.entry-actions button{min-height:3rem;padding:.75rem 1rem;border:1px solid #12372a;border-radius:.7rem;cursor:pointer;font-weight:600}.primary-button{margin-top:1rem;color:#fff;background:#12372a}.secondary-button,.entry-actions button{color:#12372a;background:#fff}.primary-button:disabled,.entry-actions button:disabled{cursor:default;opacity:.5}.text-button{padding:.5rem;border:0;color:#315e4e;background:transparent;cursor:pointer;text-decoration:underline}.error-text,.warning-text{margin:.5rem 0;padding:.7rem;border-radius:.55rem;color:#862f2f!important;background:#fff0ed}.success-text{margin:.5rem 0;color:#206643;font-weight:600}.field-note{margin:0;color:#65736e;font-size:.85rem}.time-banner{padding:.8rem;border-radius:.65rem;color:#593c08;background:#fff1c7;font-weight:600}.loading-state{display:flex;align-items:center;gap:.7rem;margin:1rem 0}.loading-state .loading-ring{width:1.4rem;height:1.4rem}.source-list{display:grid;gap:.7rem;padding:0;list-style:none}.source-list li{display:flex;flex-wrap:wrap;justify-content:space-between;gap:.5rem;padding:1rem;border:1px solid #ddd8ce;border-radius:.7rem}.source-list li p{flex-basis:100%}.status{padding:.25rem .5rem;border-radius:999px;font-size:.75rem;text-transform:capitalize;background:#ece9e1}.status--done{color:#155a38;background:#dff3e7}.status--error{color:#862f2f;background:#fff0ed}.entry-list{display:grid;gap:1rem;margin:1.25rem 0}.entry-card{padding:1rem;border:1px solid #ddd8ce;border-radius:.8rem;background:#fff}.entry-actions{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:.7rem}.entry-actions .danger-button{color:#862f2f;border-color:#b78383}.continue-button{width:100%}.summary-card{display:grid;grid-template-columns:1fr 1fr;gap:.75rem;margin:1.5rem 0}.summary-card div{padding:1rem;border-radius:.7rem;background:#f5f1e8}.summary-card dt{color:#627069}.summary-card dd{margin:.2rem 0 0;color:#12372a;font-size:1.8rem;font-weight:600}@media(min-width:40rem){.wizard-shell{padding:2.5rem 1rem}.wizard-card{padding:2rem}.wizard-progress{margin-inline:-2rem}}.staff-auth-shell{min-height:100dvh;display:grid;place-items:center;padding:1rem;background:#f5f1e8}.staff-login-card{width:min(100%,28rem);padding:clamp(1.25rem,5vw,2rem);border:1px solid #d8d1c4;border-radius:1.2rem;background:#fffdf8;box-shadow:0 1rem 3rem #12372a1a}.staff-login-card h1,.staff-inbox-header h1{margin:.35rem 0;color:#12372a;font:400 clamp(2rem,7vw,2.7rem)/1.05 "DM Serif Display",serif}.staff-login-card>p:not(.eyebrow){color:#52635c}.staff-inbox-shell{min-height:100dvh;padding:clamp(.75rem,3vw,2rem);background:#f5f1e8}.staff-inbox-header{max-width:80rem;display:flex;align-items:center;justify-content:space-between;gap:1rem;margin:0 auto 1.25rem}.staff-inbox-error{max-width:80rem;margin:0 auto 1rem}.staff-inbox-layout{max-width:80rem;min-height:calc(100dvh - 8rem);display:grid;grid-template-columns:minmax(17rem,22rem) minmax(0,1fr);margin:auto;overflow:hidden;border:1px solid #d8d1c4;border-radius:1rem;background:#fffdf8;box-shadow:0 .5rem 2rem #12372a12}.escalation-list{padding:1rem;border-right:1px solid #ded8cb;background:#faf7f0}.escalation-list h2{margin:.25rem 0 1rem;color:#12372a;font-size:1rem}.escalation-list ul{display:grid;gap:.7rem;margin:0;padding:0;list-style:none}.escalation-card{width:100%;display:grid;gap:.4rem;padding:.9rem;border:1px solid #d4cec2;border-radius:.75rem;color:#18312b;background:#fff;cursor:pointer;text-align:left}.escalation-card:hover,.escalation-card--selected{border-color:#12372a;box-shadow:0 0 0 1px #12372a}.escalation-card__top{display:flex;align-items:center;justify-content:space-between;gap:.5rem}.escalation-card__meta{color:#596963;font-size:.78rem}.escalation-card__snippet{overflow:hidden;color:#42534d;font-size:.88rem;text-overflow:ellipsis;white-space:nowrap}.escalation-badge{padding:.22rem .45rem;border-radius:999px;font-size:.68rem;font-weight:600}.escalation-badge--new{color:#684408;background:#ffe3a1}.escalation-badge--in_progress{color:#174b71;background:#d8ecfa}.conversation-panel{min-width:0;display:grid;grid-template-rows:auto minmax(14rem,1fr) auto}.conversation-panel__header{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:1rem 1.25rem;border-bottom:1px solid #ded8cb}.conversation-panel__header h2{margin:.2rem 0 0;color:#12372a}.conversation-actions{display:flex;flex-wrap:wrap;gap:.5rem}.conversation-actions .primary-button,.conversation-actions .secondary-button{min-height:2.5rem;margin:0;padding:.5rem .7rem}.conversation-log{overflow-y:auto;padding:1.25rem;background:#fff}.thread-message{width:fit-content;max-width:min(85%,36rem);margin:.65rem 0;padding:.75rem .9rem;border-radius:.8rem;background:#f0eee8}.thread-message--user{background:#f5f1e8}.thread-message--staff{margin-left:auto;color:#fff;background:#12372a}.thread-message p{margin:.25rem 0;white-space:pre-wrap}.thread-message time{font-size:.7rem;opacity:.75}.staff-reply{padding:1rem 1.25rem;border-top:1px solid #ded8cb}.staff-reply label{display:block;margin-bottom:.4rem;font-weight:600}.staff-reply textarea{width:100%;padding:.75rem;border:1px solid #aaa69e;border-radius:.65rem;resize:vertical}.staff-reply .primary-button{margin-top:.5rem}.conversation-empty{display:grid;place-content:center;padding:2rem;color:#596963;text-align:center}.conversation-empty h2{color:#12372a}.empty-inbox{color:#596963;line-height:1.5}@media(max-width:42rem){.staff-inbox-layout{display:block}.escalation-list{border-right:0;border-bottom:1px solid #ded8cb}.conversation-panel__header{align-items:flex-start;flex-direction:column}.conversation-actions{width:100%}.conversation-actions button{flex:1}.conversation-panel{min-height:65dvh}.staff-inbox-header h1{font-size:1.8rem}}.portfolio-shell{min-height:100dvh;padding:clamp(1rem,4vw,3rem);color:#18312b;background:#f5f1e8}.portfolio-page{max-width:75rem;margin:auto}.portfolio-header{display:flex;align-items:end;justify-content:space-between;gap:1rem}.portfolio-header h1,.portfolio-page>h1{margin:.3rem 0 0;color:#12372a;font:400 clamp(2rem,6vw,3rem)/1 "DM Serif Display",serif}.portfolio-nav{display:flex;gap:1.5rem;margin:1.5rem 0 2rem;border-bottom:1px solid #ded8cb}.portfolio-nav a{padding:.8rem .15rem;border-bottom:3px solid transparent;color:#315e4e;font-weight:600;text-decoration:none}.portfolio-nav a[aria-current=page]{border-bottom-color:#12372a;color:#12372a}.portfolio-summary{display:grid;grid-template-columns:repeat(auto-fit,minmax(11rem,1fr));gap:1rem;margin-bottom:1rem}.portfolio-summary section,.portfolio-panel,.template-card,.portfolio-empty{padding:1.25rem;border:1px solid #ded8cb;border-radius:1rem;background:#fffdf8;box-shadow:0 .5rem 2rem #12372a0f}.portfolio-summary section{display:grid;gap:.45rem}.portfolio-summary span{color:#52635c;font-weight:600}.portfolio-summary strong{color:#12372a;font-size:2rem}.portfolio-panel{margin:1rem 0}.portfolio-panel h2,.template-card h2{margin-top:0;color:#12372a}.table-scroll{overflow-x:auto}.portfolio-panel table{width:100%;border-collapse:collapse;text-align:left}.portfolio-panel th,.portfolio-panel td{padding:.9rem;border-bottom:1px solid #ded8cb}.portfolio-panel a{color:#12372a;font-weight:600}.portfolio-gap{font-weight:600;text-decoration:underline;text-decoration-color:#12372a}.portfolio-form{display:grid;gap:.55rem;max-width:42rem}.portfolio-form label{margin-top:.4rem;font-weight:600}.portfolio-form input,.portfolio-form textarea,.portfolio-form select{width:100%;padding:.82rem;border:1px solid #bcb8af;border-radius:.65rem;background:#fff}.portfolio-create{margin-top:1.5rem}.template-list{display:grid;gap:1rem;margin-top:1rem}.template-card__header{display:flex;align-items:start;justify-content:space-between;gap:1rem}.template-card__header strong{white-space:nowrap}.template-card>p{white-space:pre-wrap}.portfolio-actions{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:1rem}.portfolio-actions .primary-button{margin-top:0}.portfolio-actions .danger-button{color:#862f2f}.property-picker{display:grid;gap:.65rem;margin-top:1rem;border:1px solid #ded8cb;border-radius:.7rem}.property-picker div{display:flex;gap:.5rem}.property-picker .primary-button{justify-self:start}.pricing-nudge{padding:1rem;border:2px solid #12372a;border-radius:.8rem;color:#12372a;background:#f5f1e8;font-weight:600}.pricing-table tr[aria-current=true]{outline:2px solid #12372a;outline-offset:-2px;background:#f5f1e8}@media(max-width:35rem){.portfolio-nav{gap:.75rem}.portfolio-nav a{font-size:.9rem}.template-card__header{display:block}.portfolio-panel th,.portfolio-panel td{padding:.7rem}}.guest-shell{--property-accent: #1a56db;--property-accent-ink: #fff;min-height:100dvh;display:grid;place-items:center;padding:1.25rem;background:radial-gradient(circle at 15% 15%,color-mix(in srgb,var(--property-accent) 9%,transparent),transparent 30rem),linear-gradient(145deg,#f7f4ed,#ece7dc)}.chat-card{width:min(100%,52rem);height:min(53rem,calc(100dvh - 2.5rem));display:grid;grid-template-rows:auto 1fr auto;overflow:hidden;border:1px solid rgba(29,50,44,.12);border-radius:1.75rem;background:#ffffffeb;box-shadow:0 30px 90px #26332e21;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px)}.chat-header{display:flex;align-items:center;gap:.9rem;padding:1.15rem 1.35rem;border-bottom:1px solid #e8e5dd}.property-logo,.property-monogram{width:2.85rem;height:2.85rem;flex:0 0 auto;border-radius:.85rem}.property-logo{object-fit:contain}.property-monogram{display:grid;place-items:center;color:var(--property-accent-ink);background:var(--property-accent);font-family:"DM Serif Display",serif;font-size:1.5rem}.chat-header h1{margin:.1rem 0 0;font-family:"DM Serif Display",serif;font-size:1.35rem;font-weight:400}.online-status{display:inline-flex;align-items:center;gap:.4rem;margin-left:auto;color:#53625c;font-size:.74rem}.online-status i{width:.5rem;height:.5rem;border-radius:50%;background:#3f966e;box-shadow:0 0 0 3px #dff1e8}.message-log{overflow-y:auto;padding:2rem 1.35rem 1.5rem;scroll-behavior:smooth}.welcome-block{max-width:31rem;margin:1.25rem auto 3rem;text-align:center}.welcome-mark{width:3rem;height:3rem;display:grid;place-items:center;margin:0 auto 1rem;border-radius:50%;color:var(--property-accent-ink);background:var(--property-accent);font-family:"DM Serif Display",serif;font-size:1.35rem;box-shadow:0 8px 22px color-mix(in srgb,var(--property-accent) 25%,transparent)}.welcome-block h2{margin:.45rem 0 .65rem;font-family:"DM Serif Display",serif;font-size:clamp(1.8rem,5vw,2.35rem);font-weight:400;line-height:1.08}.welcome-block>p:last-child{margin:0 auto;max-width:26rem;color:#65736e;font-size:.92rem;line-height:1.55}.identity-capture{margin:-1.5rem auto 1.5rem;padding:1rem;border:1px solid #d7d2c7;border-radius:.85rem;background:#faf8f2}.identity-capture label{display:block;margin-bottom:.65rem;color:#314840;font-size:.88rem;font-weight:600;line-height:1.4}.identity-capture__row{display:flex;flex-wrap:wrap;gap:.5rem}.identity-capture input{min-width:12rem;flex:1;padding:.7rem .8rem;border:1px solid #aaa69e;border-radius:.6rem;color:#18312b;background:#fff}.identity-capture button{min-height:2.75rem;padding:.6rem .9rem;border:1px solid #12372a;border-radius:.6rem;color:#fff;background:#12372a;cursor:pointer;font-weight:600}.identity-capture .identity-capture__skip{color:#315e4e;background:transparent}.identity-capture button:disabled{cursor:default;opacity:.55}.identity-capture__error{margin:.65rem 0 0;color:#862f2f;font-size:.82rem}@media(max-width:25rem){.identity-capture__row input{flex-basis:100%}.identity-capture__row button{flex:1}}.upsell-cards{margin:1.5rem 0}.upsell-cards__loading{color:#65736e;text-align:center}.upsell-cards__heading{margin:0 0 .75rem;color:#12372a;font-size:.875rem;font-weight:600;letter-spacing:.05em;text-transform:uppercase}.upsell-cards__list{display:flex;flex-direction:column;gap:.75rem;margin:0;padding:0;list-style:none}.upsell-card{display:grid;grid-template-columns:2.5rem 1fr auto;align-items:center;gap:.75rem;padding:1rem;border:1px solid rgba(18,55,42,.15);border-radius:.75rem;background:#f5f1e8}.upsell-card--late_checkout{border-left:3px solid #c8872a}.upsell-card--spa{border-left:3px solid #4a7c59}.upsell-card--dining{border-left:3px solid #8a4a1c}.upsell-card--general{border-left:3px solid #12372a}.upsell-card__icon{font-size:1.5rem;text-align:center}.upsell-card__title{margin:0 0 .25rem;color:#12372a;font-size:.9375rem;font-weight:600}.upsell-card__body{margin:0;color:#4a4a4a;font-size:.8125rem;line-height:1.4}.upsell-card__cta{min-width:44px;min-height:44px;padding:.5rem .875rem;border:0;border-radius:.5rem;color:#f5f1e8;background:#12372a;cursor:pointer;font-size:.8125rem;font-weight:600;white-space:nowrap}.upsell-card__cta:hover{background:#1a5240}.upsell-card__cta:focus-visible{outline:2px solid #12372a;outline-offset:2px}@media(max-width:30rem){.upsell-card{grid-template-columns:2rem 1fr;grid-template-rows:auto auto}.upsell-card__cta{grid-column:1 / -1;width:100%}}.wayfinding-card{width:100%;margin:.75rem 0;padding:1rem;border:1px solid rgba(18,55,42,.18);border-radius:.75rem;color:#12372a;background:#f5f1e8;line-height:1.45;text-align:left}.wayfinding-card--cta{min-height:3rem;border-color:#12372a;color:#f5f1e8;background:#12372a;cursor:pointer;font-weight:600}.wayfinding-modal{position:fixed;inset:0;z-index:1000;display:grid;place-items:center;padding:1rem;background:#12372ab8}.wayfinding-modal__panel{width:min(100%,45rem);height:min(75vh,42rem);display:grid;grid-template-rows:auto 1fr;overflow:hidden;border-radius:.9rem;background:#f5f1e8;box-shadow:0 1.5rem 5rem #0000004d}.wayfinding-modal__panel header{display:flex;align-items:center;justify-content:space-between;padding:.8rem 1rem}.wayfinding-modal__panel h2{margin:0;color:#12372a;font-size:1.1rem}.wayfinding-modal__panel button{width:2.75rem;height:2.75rem;border:0;color:#12372a;background:transparent;cursor:pointer;font-size:1.3rem}.wayfinding-modal__panel iframe{width:100%;height:100%;border:0;background:#fff}.wayfinding-upsell{max-width:75rem;margin:1rem auto;padding:1.5rem;border:1px solid #ded8cb;border-radius:1rem;background:#fffdf8;box-shadow:0 .5rem 2rem #12372a0f}.wayfinding-upsell h2{margin-top:0;color:#12372a}.wayfinding-upsell>p{color:#52635c}.wayfinding-upsell .field-note{margin-top:.75rem}.capitalize{text-transform:capitalize}.message-row{display:flex;margin:.7rem 0}.message-row--user{justify-content:flex-end}.message-row--assistant{justify-content:flex-start}.message-bubble{max-width:min(78%,34rem);padding:.8rem 1rem;border-radius:1.05rem;font-size:.94rem;line-height:1.5;white-space:pre-wrap}.message-bubble--user{color:var(--property-accent-ink);background:var(--property-accent);border-bottom-right-radius:.3rem}.message-bubble--assistant{color:#243d36;background:#f0eee8;border-bottom-left-radius:.3rem}.typing-indicator{display:flex;gap:.25rem;padding:.9rem 1rem;border-radius:1.05rem 1.05rem 1.05rem .3rem;background:#f0eee8}.typing-indicator i{width:.38rem;height:.38rem;border-radius:50%;background:#82908a;animation:bounce 1.1s infinite ease-in-out}.typing-indicator i:nth-child(2){animation-delay:.14s}.typing-indicator i:nth-child(3){animation-delay:.28s}@keyframes bounce{0%,60%,to{transform:translateY(0);opacity:.55}30%{transform:translateY(-.3rem);opacity:1}}.inline-error{margin:.8rem 0;padding:.7rem .9rem;border-radius:.7rem;color:#8b2f2f;background:#fff0ed;font-size:.85rem}.composer-wrap{padding:.9rem 1.1rem max(.9rem,env(safe-area-inset-bottom));border-top:1px solid #e8e5dd;background:#fffffff2}.chat-composer{display:grid;grid-template-columns:1fr auto;gap:.65rem}.chat-composer input{min-width:0;padding:.82rem 1rem;border:1px solid #d6d5cf;border-radius:999px;color:#173129;background:#f8f7f3}.chat-composer input::placeholder{color:#8a938f}.send-button{width:2.9rem;height:2.9rem;display:grid;place-items:center;border:0;border-radius:50%;color:var(--property-accent-ink);background:var(--property-accent);cursor:pointer}.send-button:disabled{cursor:default;opacity:.45}.send-button svg{width:1.25rem;fill:currentColor}.composer-wrap>p{margin:.6rem 0 0;color:#8a938f;font-size:.66rem;text-align:center}.admin-shell{min-height:100dvh;background:#f5f2ea}.admin-topbar{height:4.5rem;display:flex;align-items:center;justify-content:space-between;padding:0 4vw;border-bottom:1px solid #ddd8cc;background:#faf8f2e6}.porter-wordmark{display:flex;align-items:center;gap:.6rem;color:#12372a;font-family:"DM Serif Display",serif;font-size:1.35rem;text-decoration:none}.porter-wordmark span{width:2rem;height:2rem;display:grid;place-items:center;border-radius:.6rem;color:#f5f1e8;background:#12372a}.admin-topbar>p{color:#718079;font-size:.82rem}.admin-layout{width:min(75rem,92vw);display:grid;grid-template-columns:minmax(0,1fr) 20rem;gap:3rem;margin:0 auto;padding:4rem 0}.admin-main h1{margin:.35rem 0 0;font-family:"DM Serif Display",serif;font-size:clamp(2.2rem,5vw,3.2rem);font-weight:400}.admin-lede{max-width:38rem;margin:.75rem 0 2.5rem;color:#64736d;line-height:1.55}.admin-form{padding:1.5rem;border:1px solid #ddd8cc;border-radius:1rem;background:#fff;box-shadow:0 14px 40px #28312d0f}.field{display:flex;flex-direction:column;gap:.45rem}.field label{color:#1e3a32;font-size:.88rem;font-weight:600}.field>p{margin:0;color:#78857f;font-size:.78rem}.field textarea,.field input{width:100%;border:1px solid #d2d2cc;border-radius:.65rem;color:#1f3831;background:#fbfaf7}.field textarea{min-height:20rem;padding:1rem;resize:vertical;line-height:1.55}.field input{height:2.8rem;padding:0 .8rem}.field>span{align-self:flex-end;color:#8a938f;font-size:.7rem}.field-grid{display:grid;grid-template-columns:1fr 1fr;gap:1.25rem;margin-top:1.5rem}.color-control{display:grid;grid-template-columns:3.2rem 1fr;gap:.5rem}.color-control input[type=color]{padding:.25rem;cursor:pointer}.contrast-warning{color:#8a4c14!important}.save-row{display:flex;align-items:center;gap:1rem;margin-top:1.75rem}.primary-button,.secondary-button{border-radius:999px;font-weight:600;cursor:pointer}.primary-button{padding:.78rem 1.25rem;border:0;color:#fff;background:#12372a}.primary-button:disabled{opacity:.6}.save-message{margin:0;color:#52705f;font-size:.8rem}.save-message--error{color:#8b2f2f}.qr-card{align-self:start;position:sticky;top:2rem;padding:1.5rem;border-radius:1rem;color:#e9eee9;background:#12372a;box-shadow:0 18px 45px #12372a33}.qr-card .eyebrow{color:#a7b7af}.qr-card h2{margin:.5rem 0;font-family:"DM Serif Display",serif;font-size:1.75rem;font-weight:400}.qr-card>p:not(.eyebrow){margin:0;color:#bdcac4;font-size:.82rem;line-height:1.5}.qr-card img{width:100%;display:block;margin:1.4rem 0 .9rem;border-radius:.7rem}.qr-card a{display:block;overflow:hidden;margin-bottom:1rem;color:#d6e1dc;font-size:.72rem;text-overflow:ellipsis;white-space:nowrap}.secondary-button{width:100%;padding:.72rem 1rem;border:1px solid #6e897d;color:#f3f7f5;background:transparent}.landing-shell{min-height:100dvh;display:grid;place-content:center;justify-items:start;padding:8vw;background:radial-gradient(circle at 80% 30%,rgba(216,154,91,.18),transparent 30rem),#f3efe6}.landing-shell img{width:4.5rem;margin-bottom:2rem;border-radius:1.25rem}.landing-shell h1{margin:.7rem 0 1rem;font-family:"DM Serif Display",serif;font-size:clamp(3.2rem,10vw,7rem);font-weight:400;line-height:.92}.landing-shell>p:last-child{max-width:35rem;margin:0;color:#5f6f68;font-size:clamp(1rem,2vw,1.2rem);line-height:1.6}@media(max-width:760px){.guest-shell{padding:0}.chat-card{height:100dvh;border:0;border-radius:0}.chat-header{padding-top:max(1rem,env(safe-area-inset-top))}.online-status{font-size:0}.online-status i{display:block}.review-preview-bar{position:sticky;top:0;z-index:3}.review-preview-bar span{display:none}.message-log{padding:1rem}.welcome-block{margin:1.5rem auto 2.5rem}.message-bubble{max-width:87%}.admin-layout{grid-template-columns:1fr;padding:2.5rem 0}.field-grid{grid-template-columns:1fr}.qr-card{position:static;max-width:24rem}}@media print{body *{visibility:hidden}.qr-card,.qr-card *{visibility:visible}.qr-card{position:absolute;inset:0;width:7in;margin:auto;color:#12372a;background:#fff;box-shadow:none;text-align:center}.qr-card .eyebrow,.qr-card>p:not(.eyebrow),.qr-card a{color:#12372a}.qr-card img{width:4.5in;margin-inline:auto}.qr-card button{display:none}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}